Contact Us

Need help? Our Homeowner Care team is here to answer your questions!

Homeowner Care:

(855) 484-1775 (Toll free)

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Monday – Friday 8:00 am – 9:00 pm ET and Saturday 8:00 am – 12:00 pm ET

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Refinance:

Qualified Written Requests


Qualified Written Requests are required to be submitted to the address listed below. When Western Alliance Bank is in receipt of a Qualified Written Request (as defined by RESPA), an acknowledgment notice is sent within five (5) business days and we will respond to you within thirty (30) business days of receipt of your written notice, unless otherwise defined by RESPA guidelines.

Western Alliance Bank

3138 E. Elwood St.

Phoenix, AZ 85034

Attn: Qualified Written Requests